Frequently Asked Questions

Where is my order ?

Once you place your order, please allow 1-2 business days for processing. If you place your order late on Friday or over the weekend, your order will be processed the following Monday. Once your order ships, you will receive an email confirmation with tracking information.

How long will it take for my items to arrive?

It will usually take 1-10 business days for all orders to be delivered in the US. Shipping time to Canada, UK, Australia and other countries is around 1-20 business days. Shipping times vary from product-to-product, based on demand, shipping location and customs.

How long will it take to receive a tracking number?

We make every effort to process and ship orders the same day. Generally, you can expect to receive a tracking number within 1-3 business days.

Where can I place an order from?

You can place an order online from any country in the world. We are shipping all over the world to over 200 countries. If you can't find your shipping address, please contact for more information.

Which currency will I be charged in?

We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to